Pricing
£8 a user a month.
Excluding VAT. One plan, everything in it, and no commission on a booking — whatever you take through the year.
A user is anyone who signs in to run the kennel: you, and each member of staff you give access to. Your customers are not users. They book, they pay, and they cost you nothing, however many of them you have.
No card details are asked for to set up, and there is no minimum term.
Standard
£8per user, per month
Excluding VAT. Billed monthly.
- Every feature in the product, on the one plan
- Unlimited customers, bookings and branches
- Unlimited runs, at the price you set
- No commission on a booking — your payments arrive in full
- Your staff, each with their own sign-in and permissions
Not VAT registered? You will not be charged VAT. The price is quoted excluding it, so you see the figure that applies to you.
The sum
You can work out your bill on the back of an envelope.
Multiply the people who can sign in by £8. That is the whole arrangement: no percentage, no per-booking charge, no band that changes when you have a good month. It is the same figure whether those people take two bookings in it or forty.
- Just you
- £8 a month
- You and 1 other person
- £16 a month
- You and 2 others
- £24 a month
- You and 4 others
- £40 a month
- You and 9 others
- £80 a month
Excluding VAT. A ten-person kennel pays £80 a month, or £960 a year. Your bill is read from the team screen — add somebody and next month's invoice says so.
What is in it
One plan. There is nothing to upgrade to.
Feature gating is a way of selling the same thing twice. Every menu on the product page is in the price, for every kennel, from the first day.
- Your own booking page — your rates, your seasons, your branches.
- Approvals, capacity and vaccination rules — nothing confirmed until you say so.
- The day on one board — arrivals, departures, feeds, medication, temperatures, walks.
- A care record per pet, kept per stay, with check-in and check-out times.
- Card payments requested from a booking, with refunds and invoices in your name.
- Staff accounts with per-permission access, an activity log and phone notifications.
- Insights and records export — occupancy, revenue and a copy of your own data.
- English and French, per person, on every staff screen.
What the price does not include
The card processor’s fee on each payment you take, charged at cost. Nothing is added on top of it, and nothing is taken from a booking.
VAT, if you are registered for it. The price is quoted excluding VAT because that is the figure that applies to most kennels — and to every one that is not registered.
Before you sign up
Four things a price page usually gets asked.
What counts as a user?
Anyone who signs in to run the kennel: you, and each member of staff. A customer who books a stay is not a user, and neither is a customer who has been coming for years.
What happens when a member of staff leaves?
Revoke their access and they stop being a user. Next month’s invoice is for the people who remain, and past invoices keep the count they were raised with.
Do I pay more if I take more bookings?
No. There is no commission and no per-booking charge. A kennel that fills every run in August pays the same as one that fills two.
Is there a contract?
A monthly bill and no minimum term. Set up a kennel today, and stop when you want to — we will tell you plainly what happens to your data if you do.
Not sure what your bill would be?
Tell us how many runs you have and how many people work with you, and we will tell you the figure — and be straight about whether the software fits the way you take bookings.
For 3 users — you and two others — that is £24 a month, or £288 a year, excluding VAT.
Prefer email? hello@kennelboard.com